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Complaints

 

 

Concerns and Complaints

 

Occasionally you may not be happy with something we have done or not done. If this is the case, please talk to us. If we cannot address your concern, you have the right to make a complaint. 

 

A complaint is where a parent feels that the school has not handled or dealt with a situation adequately. It is more direct than a concern and usually centres around a specific event or series of events that may or may not have been handled as effectively as it could by the school.

 

We have a specific policy that deals with handling concerns through to making a formal complaint. You can download this policy by clicking on the link below.

 

 

 

 

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